Hana POS allows you to send an order copy via email when needed. This feature enables businesses to provide customers with electronic order confirmations, ensuring clear communication and record-keeping.

This guide outlines the steps to send an order copy by email.

Steps to Send an Order Copy by Email

Step 1: Access the Orders Page

• Navigate to Orders.

The Orders Page will be displayed.

Step 2: Open the Order Email Dialog

• Click the Action Menu in the row of the order you want to send.

The Actions Menu will be displayed.

• Click Order Email.

The Order Email Dialog will appear.

Step 3: Enter Recipient Email Address

• The customer’s email will be auto-populated in the Email field.

• If needed, modify the email or add multiple recipient addresses by separating them with a semicolon ( ; ).

Step 4: Send the Email

• Click Send Email.

A success notification will confirm that the order copy has been sent.

Alternative Method

You can also send an order copy via email by clicking anywhere on the order row to open the Order Details Dialog, then selecting the email icon > Order Email.

By following these steps, you can efficiently provide customers with order copies via email within Hana POS.